Process Mentors

Organizational Management and Operations

• Governance & Policy
• Organizational Strategy & Sustainability
• Diversity Initiative
• Transparency
• Partnerships & Collaborations
• Process Management and Oversight
• Operational Tracking Sheet Management (OTS)
• Internal Document Management System (DMS)
• Chapter Operation

Program and Projects

• Initiatives & Proposal Writing
• Research for Documentation

Digital Library Services

• Digital Library & Archive (Information Architecture)
• Rights Management
• Physical records storage repository Management
• Research (Archive / Library)
• User Services & Reference Services

Digitization and Digital Preservation

• Digital Preservation
• Backup and Recovery

Technology Infrastructure and Development

• Tech Infrastructure Management
• Technology Services & Software Development
• Technology Research Lab (NF Lab)

Finance, Human Resources and Administration

• Resource Mobilisation & Sustainability
• Finance & Accounts and Budget & Budget Monitoring
• Human Resources Recruitment and Selection
• Key Performance Indicator & Career Planning, Training, Learning and Development
• Human Resources Admin & Payroll
• Office Management (Jaffna)
• Office Management (Batticaloa)
• Office Management (Hatton)

Advocacy, Communications and Public Relations

• Communication & Public Relation
• Volunteer Engagement
• Organizational Events
• Publication